Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information to process your payment and fulfil your orders.
Third parties who collect information through Cookies and other tracking technologies.
How We Use Your Personal Information
Providing Products and Services: To provide and fulfil our contract with you, process payments, arrange shipping, facilitate returns, and manage your account.
Marketing and Advertising: To send promotional emails and tailor advertising.
Security and Fraud Prevention: To detect and prevent fraud and maintain the security of our Services.
Communicating with You and Service Improvement: To provide customer support and improve the Services.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies used, see Shopify's Cookie Policy.
You can manage Cookies via your browser settings. Note that disabling Cookies may impact your experience of the Services.
How We Disclose Personal Information
We may disclose your personal information to:
Vendors and third parties who perform services on our behalf.
Business and marketing partners.
Affiliates.
In connection with a business transaction or legal requirements.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no system is completely secure.
We retain your personal information as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and enforce our agreements.
Your Rights
Depending on your location, you may have rights such as:
Right to access or know personal information we hold about you.
Right to request deletion or correction of your personal information.
Right to data portability.
Right to restrict or object to processing.
Right to withdraw consent where processing is based on consent.
Right to lodge complaints with your data protection authority.
You can exercise these rights by contacting us at the details provided below. We may need to verify your identity before fulfilling your request.
Complaints
If you have a complaint, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country of residence, including in the UK and other countries where we or our service providers operate.
Contact Information
Email: service@nugamex.com
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information to process your payment and fulfil your orders.
Third parties who collect information through Cookies and other tracking technologies.
How We Use Your Personal Information
Providing Products and Services: To provide and fulfil our contract with you, process payments, arrange shipping, facilitate returns, and manage your account.
Marketing and Advertising: To send promotional emails and tailor advertising.
Security and Fraud Prevention: To detect and prevent fraud and maintain the security of our Services.
Communicating with You and Service Improvement: To provide customer support and improve the Services.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies used, see Shopify's Cookie Policy.
You can manage Cookies via your browser settings. Note that disabling Cookies may impact your experience of the Services.
How We Disclose Personal Information
We may disclose your personal information to:
Vendors and third parties who perform services on our behalf.
Business and marketing partners.
Affiliates.
In connection with a business transaction or legal requirements.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no system is completely secure.
We retain your personal information as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and enforce our agreements.
Your Rights
Depending on your location, you may have rights such as:
Right to access or know personal information we hold about you.
Right to request deletion or correction of your personal information.
Right to data portability.
Right to restrict or object to processing.
Right to withdraw consent where processing is based on consent.
Right to lodge complaints with your data protection authority.
You can exercise these rights by contacting us at the details provided below. We may need to verify your identity before fulfilling your request.
Complaints
If you have a complaint, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country of residence, including in the UK and other countries where we or our service providers operate.
Email: service@nugamex.com